Privacy Policy

Last updated: 15 September 2026

Evactube ("Evactube", "we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share and protect your information when you visit evactube.com, contact us, request a quote, or purchase our products and services.

We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Dutch Implementation Act (Uitvoeringswet AVG).

1. Who we are

Evactube
The Netherlands
Email: info@evactube.com
Website: evactube.com

2. What data we collect

We may collect and process the following categories of personal data:

Contact details — name, company name, email address, phone number, billing and delivery address.
Order and transaction data — products purchased, order history, payment status, invoices.
Technical data — IP address, browser type, device information, pages visited, time of visit.
Communication data — messages you send us via email, contact forms, WhatsApp or phone.
Marketing preferences — whether you wish to receive our newsletter or product updates.

We do not collect special categories of personal data (such as health, religion, or biometric data).

3. Why we process your data

We process your personal data for the following purposes:

To respond to enquiries and provide quotes.
To process orders, deliver products and provide after-sales support.
To send invoices and manage payments.
To comply with legal, tax and accounting obligations.
To improve our website, products and services.
To send marketing communications, only where you have given consent or where we have a legitimate interest and you have not opted out.

4. Legal basis for processing

Under the GDPR, we rely on the following legal bases:

Contract — to fulfil orders and provide services you requested.
Legal obligation — to comply with Dutch tax, accounting and commercial law.
Legitimate interest — to improve our products, prevent fraud and communicate with B2B customers.
Consent — for marketing emails and non-essential cookies, which you may withdraw at any time.

5. Sharing your data

We do not sell your personal data. We may share it with:

Service providers — hosting, email, payment processors, logistics and installation partners, under data processing agreements.
Professional advisers — accountants, lawyers and auditors, where necessary.
Authorities — where required by law.

Where we transfer data outside the EEA, we ensure appropriate safeguards are in place (e.g. EU Standard Contractual Clauses).

6. How long we keep your data

We retain personal data only as long as necessary:

Order and invoice data — 7 years (Dutch tax law).
Enquiries and quotes — up to 24 months.
Marketing consent — until you withdraw it.
Website analytics — up to 14 months.

7. Your rights

Under the GDPR you have the right to:

Access your personal data.
Correct inaccurate data.
Request deletion ("right to be forgotten").
Restrict or object to processing.
Data portability.
Withdraw consent at any time.
Lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

To exercise any of these rights, email info@evactube.com or send a WhatsApp text message to +31 6 2044 7198. We will respond within one month.

8. Security

We use appropriate technical and organisational measures to protect your data, including encryption, access controls, secure servers and staff confidentiality agreements. No system is 100% secure; if a breach occurs, we will notify the relevant authorities and affected individuals as required by law.

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with the "Last updated" date.

10. Contact

Evactube
Email: info@evactube.com
Website: evactube.com